Information for patients
Will my appointment or treatment be continued?
It is possible that we have to postpone a small part of the planned care, due to the coronavirus pandemic. Patients will be informed about this. Appointments in the outpatient clinics continue as much as possible. However, it is possible that your appointment at the hospital will be converted into a video consultation or a telephone appointment. You will be informed about this.
I have an appointment at your hospital. What should I pay special attention to?
When you have an appointment, we will call you or we will send you an appointment letter. It is possible that your doctor will determine that your appointment will be through a (video) call.
Please come to your appointment timely
It is important that your presence in the hospital is as short as possible to ensure that as few people as possible are present in the hospital at the same time. In doing so, we minimize the risk of contamination with the coronavirus.
Do you have symptoms of the coronavirus? Do tell us!
In case you have symptoms of the coronavirus (e.g. coughing, shortness of breath, fever, colds, sneezing and/or loss of taste and smell) please notify us before your arrival, so we can take appropriate measures. Also notify us if people in your household are infected with the coronavirus, or if you have been diagnosed with the coronavirus in the last 14 days.
Is it safe to go to the hospital during the coronavirus pandemic?
When you have an appointment at our hospital, there is no increased risk of a coronavirus infection. We prevent the spread of the coronavirus in the following ways:
- we ask patients and visitors to inform us about symptoms (cough, cold, fever, shortness of breath and sneezing) at the entrances
- visitors with symptoms are not allowed
- we ask patients, visitors and employees to maintain a distance of 1.5 meters
patients, visitors and employees wear a face mask in patient rooms and within a distance of 1.5 meters
- patients infected with the coronavirus are treated seperately from other patients
- employees with symptoms are tested immediately and are not allowed to go to work
We kindly ask all patients and visitors from the age of 13 to wear a face mask within a distance of 1.5 meters and inside the patient rooms. Please bring your own medical mouth mask, preferably type II-R. Fabric masks and face shields are not allowed. The stewards at the entrance can provide you with a face mask at the entrances.
Can I take someone to the hospital to accompany me?
You are allowed to bring up to two companions with you.
Can someone visit me at the hospital?
We understand that it is important to you that your family members and loved ones can visit you in the hospital. We would like to enable their visit. Please read our visiting rules carefully.
I have a general question about the coronavirus
Visit the English pages of the website of the Dutch National Institute for Public Health and the Environment (RIVM) or call the national telephone number 0800 - 1351.